Support

Do you have a problem with one of your systems? You can contact us here.

The more information you send us, the easier and faster it will be for us to solve your issue. Please add the following information if possible:

  • Which system you are working with (V1 or V2)
  • Description of the problem
  • URL of the generated session
  • Date and time of the session (in local time)
  • Was it a game or a practice?
  • Files DATA.FWT or DATA.DKG (from Docking) or XX.FWZ (from Pod V1)
  • File Config.txt
  • File Activity.log if available

We will answer you in the following 72h.

Thank you